Iberostar Waves Quetzal Hotel - Playa del Carmen

$$$$||View on mapPlaya del Carmen, MexicoAve. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710|
8.6
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Iberostar Waves Quetzal Hotel - Playa del Carmen
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710·View on map
$$$$
Overall Score
Great
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

Overview

Overall Score
Great
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

4-star beachfront all-inclusive resort with a dedicated biology team and free-roaming wildlife

Jungle & Wildlife

The Iberostar Waves Quetzal in Playa del Carmen has a unique jungle landscape where guests can see wildlife such as coati, peacocks, and howler monkeys right on the property. The hotel operates with a dedicated team of biologists and follows a single-use plastic-free policy. The Iberostar Waves Quetzal Hotel Playa del Carmen combines eco-tourism with a beachfront location on one of Riviera Maya's best beaches.

Children & Family

The hotel offers the Star Camp activity program for children aged 4-17 that combines fun with environmental education. Families have access to a kids' club, indoor play area, and babysitting or child services through the 24-hour front desk. Additional amenities include four outdoor pools, a shallow end for children, and family rooms that accommodate groups of all sizes.

Wellness & Dining

Guests can participate in the Aliveness program, which offers holistic wellness offerings including yoga sessions and group fitness classes at the fitness center. The Iberostar Waves Quetzal has 5 specialty restaurants serving Italian, Japanese, Mediterranean, Mexican, and international cuisines, plus a pool bar and a steakhouse. Spa facilities include a hot tub, sauna, steam room, spa lounge, and a variety of wellness treatments.

Activities & Sports

The resort provides access to diving courses through exclusive partnerships and water sport facilities for windsurfing, snorkeling, and aquatic sports. Guests can use the tennis court or join evening entertainment and daily activities organized by the animation team. The property also has a fitness room with classes and a large swimming pool with a swim-up bar.

Location & Access

The Iberostar Quetzal is located in the Playacar area of Playa del Carmen, a 14-minute walk from Playacar Beach and 32 km from Cozumel International Airport. Guests can take a boat to Cozumel Island or visit Xcaret Park, an eco-archaeological park, both easily reachable from the hotel. The property offers electric vehicle charging stations, free parking, and free Wi-Fi throughout.

  • Beachfront: Direct access to one of Riviera Maya's best beaches
  • Eco-tourism: Dedicated team of biologists and single-use plastic-free policy
  • Children: Star Camp program for ages 4-17 with environmental education
  • Wellness: Aliveness program with holistic wellness offerings
  • Dining: 5 specialty restaurants serving Italian, Japanese, Mediterranean, Mexican, and international cuisine
  • Activities: 4 outdoor pools, diving courses, tennis court, and water sports

Licence number: 008-007-000585/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of USD 0.1 per person. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Building
Number of rooms:18
Former name
iberostar quetzal
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premium Single Room
  • Max:
    3 persons
  • Bed options:
    2 King Size Beds
Standard Room
  • Max:
    3 persons
  • Bed options:
    1 Single bed1 Queen-size bed
Beach Room
  • Max:
    2 persons
  • Bed options:
    1 Single bed
Show 9 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
All inclusive
Facilities for kids

Children's play area

Kids club

Cots

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room view

  • Sea view
  • Garden view
  • Tropical view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Iberostar Waves Quetzal Hotel

💵 Lowest room price 166 £
📏 Distance to centre 3.0 km
✈️ Distance to airport 3.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Address
The address has been copied.
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
PDC Kiteboarding School and Water Sports Center
220 m
Piste Cyclable sur Paseo Xaman-Ha
410 m
Underwater Technical World
430 m
Restaurant
Steakhouse
880 m
Restaurant
Les Crepes de Paris
2.6 km

Reviews of Iberostar Waves Quetzal Hotel

The essence·from guest reviews·past 2 years

We read 902 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.5/ 5
182 reviews
8.6/ 10
78 reviews
4.6/ 5
419 reviews
8.7/ 10
81 reviews

FAQ about Iberostar Waves Quetzal

Which attractions can we visit during our stay at Iberostar Waves Quetzal Hotel hotel?
During their stay at Iberostar Waves Quetzal Hotel hotel guests can visit Parque, Portal Maya and Xaman Ha Aviary located within a 3-km distance of the property and 2.2 km away respectively.
What is the nearest airport to Iberostar Waves Quetzal Hotel?
Aeropuerto de Playa del Carmen airport lies within 5 km of Iberostar Waves Quetzal Hotel and is reachable with a 10-minute drive.
Can we park our car at the resort?
Yes, the resort provides parking spaces on site.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in the upscale 5-star Iberostar Waves Quetzal Hotel hotel?
Guests of the upscale 5-star Iberostar Waves Quetzal Hotel hotel can check in from 15:00 to 23:59 and check out from 12:00. Late check-in is also possible by prior arrangement with the property.
What are the booking prices at the upscale 5-star Iberostar Waves Quetzal Hotel?
The prices at the upscale 5-star Iberostar Waves Quetzal Hotel start from $224.
What payment methods are accepted in the 5-star Iberostar Waves Quetzal Hotel?
Payment methods in the 5-star Iberostar Waves Quetzal Hotel include:
  • сash
  • Visa
  • American Express
  • Mastercard
What room types does this upscale resort comprise?
This upscale resort provides such room types as Premium Room, Premium King Room, and Premium Queen Room.
Which facilities are included in the rooms at the 5-star Iberostar Waves Quetzal Hotel?
Each room at the 5-star Iberostar Waves Quetzal Hotel includes a balcony and a sitting area as well as climate control.
Does the upscale 5-star Iberostar Waves Quetzal Hotel hotel feature any spa facilities?
Pampering amenities in the upscale 5-star Iberostar Waves Quetzal Hotel hotel include a steam room, a hot tub, and sauna facilities.
Is swimming pool available at the upscale 5-star Iberostar Waves Quetzal Hotel?
Yes, the upscale 5-star Iberostar Waves Quetzal Hotel features a swimming pool.
Check rooms and rates
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Rooms and Guests2 Guests, 1 room